"Guess who"
Well, let's see it's been such a long time since I've been on here, so let's see what's been going on!! I use to work on North St. at one of locations, but was moved to our South St location, so I could get some problems under control that was going on there. After a year or so of me being there we got a better location for our store so we moved on March 1, 2009, now we are on University Dr. it is such a nicer store and much bigger.
When we were at the other location on south St. right before we moved we had quite an exciting incident........ We had a customer and his wife and three small children came into the store. The man was yelling at his wife even before he came in. So when they got into the store he kept yelling at her to get thier account fixed, or get his money back. They had a prepaid account and wanted free night and week ends. When they were in the store before they were told they had to call customer service and have them to add it to thier account. Well, apparently they had used up thier minutes and didn't have the $19.99 on thier phone to add the night and week ends.
So they thought that we owed them more minutes. NOT!!! So the guy starts cussing and getting out of control. He calls our manager, Tom, some names, and then he starts to reach under his shirt in the back and says "you want me to take this out".
I got so scared that I tried to call 911 and had a hard time calling them, on our phones you have to dial a 9 to get an outside line, so I was really having a time. The police got there pretty quick, by the time they got there Tom had gotten the guy outside, and was trying to get the guy to hit him so he would have an excuse to hit him back. Boy what a time...... Apparently the guy had gotten out of jail not to long before that. So the police took him back to jail. There was a lady police that came with them and she came in and asked me some questions about what happened, and if we wanted to press charges, which we didn't. We just told her we didn't want him to ever to come back to our store.
Now that we are on University Dr. we haven't had any problems here, but there have been some police over at the business beside us.
Well, guess I better get off here for now I will try to write more later this evening.
When we were at the other location on south St. right before we moved we had quite an exciting incident........ We had a customer and his wife and three small children came into the store. The man was yelling at his wife even before he came in. So when they got into the store he kept yelling at her to get thier account fixed, or get his money back. They had a prepaid account and wanted free night and week ends. When they were in the store before they were told they had to call customer service and have them to add it to thier account. Well, apparently they had used up thier minutes and didn't have the $19.99 on thier phone to add the night and week ends.
So they thought that we owed them more minutes. NOT!!! So the guy starts cussing and getting out of control. He calls our manager, Tom, some names, and then he starts to reach under his shirt in the back and says "you want me to take this out".
I got so scared that I tried to call 911 and had a hard time calling them, on our phones you have to dial a 9 to get an outside line, so I was really having a time. The police got there pretty quick, by the time they got there Tom had gotten the guy outside, and was trying to get the guy to hit him so he would have an excuse to hit him back. Boy what a time...... Apparently the guy had gotten out of jail not to long before that. So the police took him back to jail. There was a lady police that came with them and she came in and asked me some questions about what happened, and if we wanted to press charges, which we didn't. We just told her we didn't want him to ever to come back to our store.
Now that we are on University Dr. we haven't had any problems here, but there have been some police over at the business beside us.
Well, guess I better get off here for now I will try to write more later this evening.